Nexter AI · Free tool for UK law firms

How much fee income is leaking out of your enquiry inbox?

Enter six numbers about your firm. In under two minutes you'll see what slow, missed and out-of-hours replies may be costing you each year, and the first fix to make.

Your firm

Example figures loaded. Replace them with your own.

Calls, web forms, emails and chat, across all practice areas.

£
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Your best estimate for enquiries you reply to promptly.

An automated "thanks, we'll be in touch" email doesn't count.

%

Evenings, weekends and bank holidays. Check your web form timestamps if unsure.

Do out-of-hours enquiries get a real reply within an hour?
%

Missed calls with no voicemail, forms lost in a shared inbox, chats nobody picked up.

See and adjust the assumptions

Share of answered enquiries we assume go to another firm because of the wait. These are Nexter's deliberately cautious working figures, not research results. Change them to match your experience.

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Your enquiry leak

Estimated fee income at risk each year £0 0 clients a year
Speed-to-Lead scoreout of 100
0 -
Where it leaksClients / yr£ / yr
Your first fix

A note from Dr Siamak

Most firms never see this loss on a report, because the client who gave up waiting simply instructed someone else. I built this calculator after my conversation with Will Angood on the Nexter AI Podcast about the cost of slow follow-up. The fix is rarely a bigger team. It's a reply process that works at 9pm on a Sunday as well as 10am on a Tuesday. If your number surprised you, book a free 30-minute call and we'll look at where your enquiries stall and which fix pays back first.

Dr Siamak Goudarzi is an AI educator, author of Who Owns Intelligence? and host of the Nexter AI Podcast, "AI & the Future of Law".

Why speed matters: the evidence

How we calculate. Unanswered enquiries × your conversion rate × your average fee, plus answered enquiries × the drop-off assumption for your reply speed × your conversion rate × your average fee, all × 12 months. Without out-of-hours cover, out-of-hours enquiries use the "next working day" drop-off. This is an illustrative estimate for planning, not financial or legal advice. Nothing you type is stored or sent anywhere. It stays in your browser. © Nexter AI · Nexter AI Podcast on YouTube